Recognize a scam - Scams and fraud - CRA (2024)

Scam type options: out of

  • Canada Pension Plan and Old Age Security scam

    Scam type: Text message

    Description

    Fraudulent text messages claiming to be from the CRA regarding a line from the taxpayer’s most recent tax assessment, asking the taxpayer to respond “Y” for yes to resolve the issue. The text message scam then sends the recipient a fake CPP-related hyperlink, which takes them to a realistic impersonation of the CRA and banking websites, asking for personal information to sign in to the fraudulent website.

    What to do

    • Do not provide any personal or financial information
    • Do not click the link or reply to the message
  • Canada Carbon Rebate scam

    Scam type: Text message

    Description

    A text message claiming to be the CRA has a link to the Canada Carbon Rebate. It may include images copied from Government of Canada social media accounts.

    What to do

    • Do not click on the link or reply to the message

    Refer to CRA's information: Canada Carbon Rebate

  • Messages containing personal information

    Scam type: Text message

    Description

    Message claiming to be the CRA, requests a payment or contains a link. It contains personal information such as, your name, date of birth, or Social Insurance Number.

    What to do

    • Do not provide any personal or financial information
    • Do not click the link or reply to the message
  • Emergency or disaster benefit scam

    Scam types: Text message | Email | Instant message

    Description

    Message claiming to be the CRA with a link to emergency benefits. Targeting people who are impacted by emergencies or disasters.

    What to do

    • Do not click on the link or reply to the message

    Refer to ESDC's information: Help for individuals affected by hazardous weather and natural disasters

  • Grocery Rebate scam

    Scam types: Text message | Email

    Description

    Message with a link, claiming to be the CRA about the Grocery Rebate.

    What to do

    • Do not click on the link or reply to the message

    Refer to CRA's information: Grocery Rebate

  • Cryptocurrency scam

    Scam type: Phone call

    Description

    Claiming to work for the CRA, the scammer calls requesting money be transferred by cryptocurrency to cancel an RCMP warrant for your arrest. Pretending to be the RCMP, the scammer calls back to instruct you to transfer money from your bank account to cancel the arrest warrant. They promise to return your money once your name is cleared. The scammer provides phone numbers and passwords to deposit money into a local coin machine or cryptocurrency terminal.

    What to do

    • Do not provide any personal or financial information
    • Hang up if the caller requests money
    • Verify the caller is from the CRA

    Refer to CRA's information: Verify it's the CRA calling

  • GST/HST tax refund / credit scam

    Scam types: Text message | Email

    Description

    Claiming to be the CRA, the scammer sends you a text message or an email about giving you a GST/HST tax refund or credit. You are asked to provide personal information to proceed. Scammer asks you to reply or click on a link to complete an application form with an urgent deadline to receive your refund or credit.

    What to do

    • Do not click on the link or reply to the message
    • Do not send any personal or financial information

    Refer to CRA's information: GST/HST credit

  • Scam to access your CRA accounts

    Scam type: Text message

    Description

    Scammer sends a text message claiming to be the CRA to gain access to your CRA accounts. Message will say there is an error with your account which will need to be updated. You are asked to text back "HELP" and then may be asked to provide personal information.

    What to do

    • Do not click on the link or reply to the message
    • Do not send any personal or financial information
  • Phishing scam to offer a refund

    Scam types: Text message | Email

    Description

    Phishing scam impersonating the CRA to offer fake refunds to Canadians. Scammers will use a fake CRA email address or phone number to offer a refund. The message says the CRA owes you a refund and will ask you to click on a link to provide:

    • Personal information such as your social insurance number, date of birth or your name
    • Online banking information to accept the refund by e-transfer

    What to do

    • Do not click any links or reply to the message
    • Do not send any personal or financial information
  • Identity theft and fraudulent tax returns

    Scam type: Identity theft

    Description

    Scammers acquire personal information (such as user ID and passwords), and file fake tax returns in your name. This is referred to as identity theft and targets all Canadians.

    You may notice:

    • A change on your account
    • An email notification saying your account has been modified
    • A delay in receiving credits or refunds
    • Difficulty filing your tax return online

    What to do

    • Check your account for any unauthorized changes
    • If any are found, contact the CRA as soon as possible

    Refer to CRA's information: Report a scam or identity theft

  • Extortion phone call demanding payment

    Scam type: Phone call

    Description

    Scammers claiming to be the CRA will call to demand payment. They will call you from a fake number. They may spoof a local number or a number from local law enforcement agencies or governments.

    Scammer may ask you to confirm your social insurance number and demand you pay them by Bitcoin or gift cards.

    What to do

    • Do not provide any personal or financial information
Recognize a scam - Scams and fraud - CRA (2024)

FAQs

What is the new CRA scam? ›

Claiming to be the CRA, the scammer sends you a text message or an email about giving you a GST/HST tax refund or credit. You are asked to provide personal information to proceed. Scammer asks you to reply or click on a link to complete an application form with an urgent deadline to receive your refund or credit.

Does Service Canada send text? ›

You should be vigilant when any person claiming to be a Service Canada or 1 800 O-Canada employee contacts you in a way that you are usually not contacted by the federal government. These emails, text messages, letters and calls (including recorded messages) may be fraudulent.

How do you know if your CRA account was hacked? ›

Suspect your CRA account has been compromised. Have unauthorized changes made to your CRA account (banking, address, business, or personal information) Notice a benefit application made without your consent.

Did Ontario woman lose $86,000 to CRA scam? ›

'I'm crying with the bank': Ontario woman loses $86K to CRA scam. An Ontario woman is out $86,000 after receiving a call from a fraudster claiming to be a Canada Revenue Agency (CRA) investigator. They told her that her bank accounts were involved in a money laundering operation.

Is this phone number a scammer lookup free? ›

Getting calls and messages from numbers you think are spam? You can now confirm whether that number is spam with Truecaller's Spam Number Lookup! Enter the number in the search bar. Truecaller will show spam stats if it's a spam number, giving a detailed breakdown of their activities.

Does Canada post text messages? ›

Legitimate Canada Post SMS tracking or mail notifications and marketing communications will only show the sender as 272727 or 55555, and only if you have signed up to receive those notifications. SMS messages may also come from customer support via phone numbers 613-734-1002 and 613-734-1004.

Can someone from Canada text someone from the US? ›

Send an international text message from Canada

Compose a text message then enter the following in the 'To' field: 011, then the country code, then the region code, then the mobile phone number.

Does cra text you? ›

If you receive a text message claiming to be from the CRA, it's not from the CRA. The CRA won't send any financial information over email, so if a message shows up in your inbox containing the exact amount of your tax refund or claiming you owe a specific dollar amount, you can be sure it's a scam.

Can a scammer be traced? ›

Can You Find the Person Who Scammed You? The unfortunate truth is that most scammers are nearly impossible to find. Fraudsters can hide their tracks behind fake online profiles, stolen SIMs, and anonymous cryptocurrency wallets.

How do you expose a scammer? ›

Report a Scam to the FTC

When you report a scam, the FTC can use the information to build cases against scammers, spot trends, educate the public, and share data about what is happening in your community.

What information does a scammer need to access my bank account? ›

The easiest way to become a victim of a bank scam is to share your banking info — e.g., account numbers, PIN codes, social security number — with someone you don't know well and trust. If someone asks for sensitive banking details, proceed with caution.

What is the new CRA? ›

The CRA encourages federally insured banks to help meet the credit needs of the communities in which they do business, especially low- and moderate-income (LMI) communities, consistent with safe and sound operations.

Does Canada Post send text messages? ›

Legitimate Canada Post SMS tracking or mail notifications and marketing communications will only show the sender as 272727 or 55555, and only if you have signed up to receive those notifications. SMS messages may also come from customer support via phone numbers 613-734-1002 and 613-734-1004.

What is a CRA dispute? ›

You can dispute inaccurate information with the CRA.

If you tell a CRA that your file contains inaccurate information, the CRA must investigate the items (usually within 30 days) by presenting to its information source all relevant evidence you submit, unless your dispute is frivolous.

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